diff --git a/src/exchange_ews/types.rs b/src/exchange_ews/types.rs
index 3c1b682..736668d 100644
--- a/src/exchange_ews/types.rs
+++ b/src/exchange_ews/types.rs
@@ -94,7 +94,7 @@ impl DistinguishedFolderId {
     }
 }
 
-#[derive(Debug, Clone, Copy, PartialEq, Eq)]
+#[derive(Debug, Clone, Copy, PartialEq, Eq, PartialOrd, Ord)]
 pub enum ServerVersion {
     Exchange2007,
     Exchange2010,
diff --git a/src/exchange_ews/xml.rs b/src/exchange_ews/xml.rs
index 7c15a4c..fca2d2c 100644
--- a/src/exchange_ews/xml.rs
+++ b/src/exchange_ews/xml.rs
@@ -5,7 +5,7 @@
  */
 
 use crate::exchange_ews::soap::write_escaped;
-use crate::exchange_ews::types::{DistinguishedFolderId, FolderId, ItemId};
+use crate::exchange_ews::types::{DistinguishedFolderId, FolderId, ItemId, ServerVersion};
 
 #[derive(Debug, Clone, Copy)]
 pub enum FolderRef<'a> {
@@ -124,7 +124,7 @@ pub enum ItemShape {
     Contact,
 }
 
-pub fn get_item_body(shape: ItemShape, ids: &[ItemId]) -> String {
+pub fn get_item_body(shape: ItemShape, ids: &[ItemId], version: ServerVersion) -> String {
     let mut out = String::with_capacity(256 + ids.len() * 128);
     out.push_str("<m:GetItem><m:ItemShape>");
     match shape {
@@ -134,11 +134,13 @@ pub fn get_item_body(shape: ItemShape, ids: &[ItemId]) -> String {
             out.push_str("<t:BodyType>Best</t:BodyType>");
             out.push_str("<t:AdditionalProperties>");
             out.push_str("<t:FieldURI FieldURI=\"item:DateTimeReceived\"/>");
-            out.push_str("<t:FieldURI FieldURI=\"item:IsRead\"/>");
+            out.push_str("<t:FieldURI FieldURI=\"message:IsRead\"/>");
             out.push_str("<t:FieldURI FieldURI=\"item:IsDraft\"/>");
             out.push_str("<t:FieldURI FieldURI=\"item:Categories\"/>");
             out.push_str("<t:FieldURI FieldURI=\"item:ParentFolderId\"/>");
-            out.push_str("<t:FieldURI FieldURI=\"item:Flag\"/>");
+            if version >= ServerVersion::Exchange2013 {
+                out.push_str("<t:FieldURI FieldURI=\"item:Flag\"/>");
+            }
             out.push_str("<t:FieldURI FieldURI=\"message:IsReadReceiptRequested\"/>");
             out.push_str("</t:AdditionalProperties>");
         }
@@ -302,15 +304,34 @@ mod tests {
     #[test]
     fn get_item_message_shape_requests_mime() {
         let ids = vec![ItemId::new("I1", "CK1"), ItemId::new("I2", "")];
-        let body = get_item_body(ItemShape::Message, &ids);
+        let body = get_item_body(ItemShape::Message, &ids, ServerVersion::Exchange2013Sp1);
         assert!(body.contains("<t:IncludeMimeContent>true</t:IncludeMimeContent>"));
         assert!(body.contains("<t:ItemId Id=\"I1\" ChangeKey=\"CK1\"/>"));
         assert!(body.contains("<t:ItemId Id=\"I2\"/>"));
     }
 
+    #[test]
+    fn item_flag_requested_only_on_exchange_2013_and_later() {
+        let ids = [ItemId::new("I1", "")];
+        let modern = get_item_body(ItemShape::Message, &ids, ServerVersion::Exchange2013Sp1);
+        assert!(modern.contains("item:Flag"));
+        let legacy = get_item_body(ItemShape::Message, &ids, ServerVersion::Exchange2010Sp2);
+        assert!(
+            !legacy.contains("item:Flag"),
+            "item:Flag is an Exchange 2013 schema addition; must be omitted on 2010"
+        );
+        assert!(legacy.contains("item:DateTimeReceived"));
+        assert!(legacy.contains("message:IsReadReceiptRequested"));
+        assert!(
+            modern.contains("\"message:IsRead\"") && !modern.contains("\"item:IsRead\""),
+            "IsRead is a MessageType property; its FieldURI is message:IsRead"
+        );
+    }
+
     #[test]
     fn get_item_calendar_shape_lists_calendar_fields() {
-        let body = get_item_body(ItemShape::CalendarItem, &[ItemId::new("X", "")]);
+        let body =
+            get_item_body(ItemShape::CalendarItem, &[ItemId::new("X", "")], ServerVersion::Exchange2010Sp2);
         assert!(body.contains("calendar:Recurrence"));
         assert!(body.contains("calendar:ModifiedOccurrences"));
         assert!(body.contains("calendar:DeletedOccurrences"));
@@ -320,7 +341,8 @@ mod tests {
 
     #[test]
     fn get_item_contact_shape_requests_all_properties() {
-        let body = get_item_body(ItemShape::Contact, &[ItemId::new("X", "")]);
+        let body =
+            get_item_body(ItemShape::Contact, &[ItemId::new("X", "")], ServerVersion::Exchange2013Sp1);
         assert!(body.contains("<t:BaseShape>AllProperties</t:BaseShape>"));
     }
 
diff --git a/src/sync/import_exchange_ews/items.rs b/src/sync/import_exchange_ews/items.rs
index 626fd3a..adb177e 100644
--- a/src/sync/import_exchange_ews/items.rs
+++ b/src/sync/import_exchange_ews/items.rs
@@ -286,11 +286,12 @@ pub fn get_items(
 ) -> Result<GetItemBatchOutcome, EwsError> {
     let batch = ctx.batch_size.max(1);
     let workers = ctx.connections.clamp(1, 8);
+    let version = ctx.client.server_version();
     let mut failed_items: u64 = 0;
     if workers <= 1 || ids.len() <= batch {
         let mut all = Vec::new();
         for chunk in ids.chunks(batch) {
-            let body = get_item_body(shape, chunk);
+            let body = get_item_body(shape, chunk, version);
             match ctx.client.call(ctx.url, "GetItem", &body) {
                 Ok(resp) => match parse_response_messages(&resp.body, b"GetItemResponseMessage") {
                     Ok(mut msgs) => all.append(&mut msgs),
@@ -326,7 +327,7 @@ pub fn get_items(
     );
     let pool: crate::sync::import_jmap::pool::Pool<Vec<ItemId>, BatchResult> =
         crate::sync::import_jmap::pool::Pool::new(workers, move |chunk: Vec<ItemId>| {
-            let body = get_item_body(shape, &chunk);
+            let body = get_item_body(shape, &chunk, version);
             let n = chunk.len();
             let result = match client.call(&url, "GetItem", &body) {
                 Ok(resp) => parse_response_messages(&resp.body, b"GetItemResponseMessage"),
diff --git a/tests/mock_exchange_ews.rs b/tests/mock_exchange_ews.rs
index 65d451e..d8fc104 100644
--- a/tests/mock_exchange_ews.rs
+++ b/tests/mock_exchange_ews.rs
@@ -458,7 +458,7 @@ fn get_item_batches_chunk_the_id_list() {
     let chunks: Vec<&[ItemId]> = ids.chunks(3).collect();
     assert_eq!(chunks.len(), 3);
     for chunk in &chunks {
-        let body = get_item_body(ItemShape::Message, chunk);
+        let body = get_item_body(ItemShape::Message, chunk, ServerVersion::Exchange2013Sp1);
         assert!(body.contains("<m:GetItem>"));
         for id in *chunk {
             assert!(body.contains(&format!("Id=\"{}\"", id.id)));